A major food company in Japan, specializing in frozen and processed seafood products shared its challenges with Katsunori Okamoto, Sales Representative at Central Scientific Commerc, our distributor in Japan.

This major food company is running a food microbial testing lab 365 days a year; with a team of 9 members, the lab processes around 200 to 250 plates daily.

However, two major challenges were making daily operations difficult:

🔹 Staff Shortages – With testing required every day, taking long vacations was nearly impossible. The situation became even more complicated during the COVID-19 pandemic, when extended leave arrangements had to be made.

🔹 Training New Employees – At the time, six new staff members—including foreign employees—had joined the team. However, experienced staff were too busy with daily tasks to provide thorough training, and traditional bacteria spreading required high proficiency, increasing the risk of errors and contamination.

Automating the processes with EDDY JET 2W

Here’s how EDDY JET 2W made a difference:

✔ Faster, Easier Training – Since spiral plating eliminates the need for manual bacteria spreading, new staff could start working quickly without requiring extensive training.

✔ More Accurate Results – The system ensured more precise colony counting compared to traditional methods, reducing human error.

✔ Lower Risk of Contamination – The use of single-use syringes minimized contamination risks, maintaining high safety standards.

✔ User-Friendly for All Staff – The intuitive design allowed both Japanese and foreign employees to operate the system effortlessly, improving overall workflow efficiency.