Smart Dilutor W to boost a leading food inspection agency in Japan
A leading food inspection agency in Japan providing microbiological testing for various food companies shared its experience with Katsunori Okamoto, Sales Representative at Central Scientific Commerc, our distributor in Japan. With a strict rule to start testing on the same day samples arrive, efficiency and accuracy in sample preparation were critical.
However, the increasing number of tests posed key challenges:
🔹 Handling Diverse Food Samples – Testing a wide range of food products required precise and reliable dilution methods.
🔹 Ensuring Consistent Accuracy – Traditional dilution methods depended on staff proficiency, leading to variations in accuracy.
🔹 Maximizing Productivity – With tight deadlines, the lab needed a faster and more standardized workflow to keep up with demand.

Smart Dilutor W for High-Precision Sample Preparation
To meet growing testing demands while maintaining accuracy, the agency implemented the Smart Dilutor W.
Here’s how it transformed their workflow:
✔ Consistent Accuracy for All Staff – The high-precision system ensures reliable dilutions, regardless of staff proficiency level.
✔ Simplified Sample Preparation – Lab staff only need to focus on sub-sampling, making the process faster and easier.
✔ Maximized Productivity from the First Step – By automating sample dilution, the agency significantly improved efficiency, ensuring microbiological testing could start immediately upon sample arrival.
“The Food Inspection Agency’s manager shared that after the implementation of the Smart Dilutor W, every staff could perform high accuracy dilution, while enabling the agency to meet the increasing workload.”
Katsunori Okamoto, Sales Representative at CSC, Inc.
A faster, more reliable testing
With Smart Dilutor W, the agency has streamlined its operations, ensuring faster and more accurate sample preparation. By optimizing the first step of microbiological testing, they have successfully boosted productivity and maintained high-quality standards.
As testing demands continue to grow, Smart Dilutor W remains an essential tool, helping the agency deliver timely and precise food safety inspections.